About Us...
OUR MISSION
Our mission goes beyond simply creating bags to sell; we aim to inspire unique emotions through every single product. To achieve this goal, we have established a close collaboration with expert craftsmen and carefully selected our suppliers to ensure the use of the best materials available on the market.
Each production phase is subject to rigorous supervision by our sector managers, who carry out further checks on the quality of the materials before manually managing the different activities. From the beginning, with the cutting of the leather, to the final assembly of the various pieces, the process takes place completely within the Italian territory, a distinctive element of J&C products.
This meticulous attention is not only a guarantee of excellence, but it is the foundation on which we build our reputation. Every bag we produce is a work of art, reflecting Italian craftsmanship and dedication to detail. The choice of high-quality materials not only ensures the durability of the product, but also helps create a unique sensory experience for anyone wearing a J&C bag.
The commitment to national production is not only a source of pride for our brand, but is an investment in the Italian artisan tradition, which is reflected in the quality and aesthetics of our bags. Whoever wears a J&C bag not only presents itself with elegance and sensuality, but brings with it the pride of owning a product that is the result of passion, dedication and uncompromising quality. The satisfaction of our customers is our greatest achievement, and what drives us to continue to exceed every expectation in the world of high-quality bags.
CREATION OF THE BAG
The process begins with the creation of the style of the bag, entrusted to our team of stylists who expertly blends contemporary fashion with an elegant and classic style, designed for the assertive and sophisticated woman. After defining the style, we proceed to sourcing the best materials, guaranteeing a top quality bag at an affordable price, using exclusively leathers from renowned Tuscan tanneries.
Once all the materials have been acquired, including the bag accessories, the actual production takes place in our small LuxDame artisan workshops. Here, the different parts of the bag go through cutting, stitching and assembly, followed by steps of coloring the edges and finishing the leather. This detailed process ensures that each bag is smooth and free of imperfections.
Each phase of the process is entrusted to the expert hands of craftsmen with over 20 years of experience in the sector, and each step is carefully supervised by a department head. This constant vigilance is the key to ensuring the highest quality in every bag that leaves our laboratories. LuxDame is committed to offering handcrafted products that reflect the attention to detail and craftsmanship that only years of experience can guarantee, thus guaranteeing our customers a bag that is not just an accessory, but an authentic expression of style and quality.
FAST SHIPPING AND FREE RETURNS
A source of pride for LuxDame is the extraordinary efficiency of shipments, possible thanks to the collaboration with GLS Italy, leader in the shipping sector. Thanks to this partnership, we guarantee fast shipping throughout Italy within 24/48 hours of order confirmation. All shipments depart from our warehouses located in Tuscany, ensuring a timely service for every area of Italy, with the exception of the Islands.
The speed of shipping is crucial to allow our buyers to receive their bag quickly, so they can enjoy it immediately. This speed is accompanied by our free returns policy, guaranteeing the customer the opportunity to benefit from a service comparable to that of physical stores. With LuxDame, you can comfortably receive your bag at home without any effort, without giving up any advantages compared to the experience of a traditional store.
This service is further supported by our unwavering focus on customer service, which boasts an extremely fast response rate. We are committed to ensuring that every customer has a stress-free shopping experience, making choosing LuxDame not only a matter of style and quality, but also of convenience and customer care.